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Self-Storage at Shurgard Eastbourne - Hawthorne Road

Shurgard Eastbourne - Hawthorne Road customer reviews

Unit 4, Hawthorne Road Eastbourne BN23 6QA
Self-Storage at Shurgard Eastbourne - Hawthorne Road
0132 331 5964
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(4.8) based on 280 reviews
Date
Platform
Rating
Feedback
Google
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Jay very helpful today when doing a transfer
Google
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Great support from Alex at the reception, he was very helpful and knowledgeable. Very happy with my storage solution. Easy to sign up and informed us of the offers. Thanks Alex
Google
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Jay was very helpful. I'll definitely choosing your facility.
Google
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I have used the Eastbourne storage unit for some years. The facilities are excellent and staff knowledgeable and very competent. Well Done, Jason Taylor
Google
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Very helpful team
Google
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Was a pleasant experience and very friendly experience of dealing with renting space for furniture items many thanks
Google
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Andrea was most helpful and made the whole process of signing up simple and very effective. Met my needs in full. Great service.
Google
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Andrea and Jay couldn't have been more helpful or efficient.
Google
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The team at Shurgard Eastbourne were a great help
Google
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Google
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Fab service and fab staff!
Google
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Andrea provided swift, friendly and helpful service when setting up my new storage unit 5 stars!
Google
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Google
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Andrea and Alex always friendly
Google
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Really helpful on renting a locker. Upgraded easily
Google
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On 30th of January phoned and asked about availability to store some personal items and went down to have a look around. Meet a kind gentleman by the name of Jay and he explained everything about the company and storage.Very helpful and nice and friendly staff definitely I will be recommending this company to friends and family thanks Jay top gentleman .K Wells
Google
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Alex and the team are very helpful, would recommend. Thank you guys
Google
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Google
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Really great storage unit. Brilliant service from Alex, Jay and Andrea today. Thanks guys.
Google
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Good service, very friendly. 😊
Google
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I’ve been using this storage unit for the past 3 years and couldn’t be happier. The staff are always so helpful, friendly, and genuinely lovely to deal with. It’s been a great experience from start to finish and I wouldn’t hesitate to recommend them.
Google
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Very polite staff and good service
Google
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Very easy access, decent pricing for London, very helpful customer service.
Google
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Great lockups, the system is really well organised, smooth and quick transitions from moving to one lockup to another. Staff are great, friendly, polite and professional. Always quick to sort out any issues. Alex, Andrea and Alicia at the Eastbourne branch, 5 Stars!
Google
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Wonderful staff, always really helpful and friendly. Well looked after storage units.
Google
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Super good service . Great staff. Made life easy and even had a cuppa ! Thanks
Google
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Google
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Brilliant service. Explained everything clearly
Google
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Alex was very helpful and clear and understanding. He answered my questions confidently and professional. Well done and many thanks to Alex
Google
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Very polite staff and couldn’t do enough for me
Google
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Wonderful staff at this location. The process was very intuitive and transparent and the staff made sure to accommodate any changes required.
Google
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Andrea and Alicia were both very helpful and helpful. Would highly recommend.
Google
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Being an existing customer. I have received excellent customer service from lok/store.. now currently Shurguard storage unit in Eastbourne, East Sussex
Extremely helpful staff.. Excellent Review. Sep 2025.
Google
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Google
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Far the best price in the market! DYOR but you will find the same results. Storage unit has what you need but don’t expect anything premium quality. Customer service was great and Hanworth. They help me with the registration and its was super quick. They even managed to process my refunds without me asking. Top notch service!
Google
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Andrea was very helpful.
Google
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Great knowledge and advice
Google
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Excellent service very professional and easyto deal with. Alicia and Andrea were Excellent. Would highly recommend.
Google
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Very happy with the service I received while I had storage
Very helpful staff
Will definitely recommend
Google
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I had Andrea look after me and do my contract and she was wonderful. My dad has just died and need the storage unit for a while and really helped emotionally and professionally. So thank you Andrea:)
Google
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Amazing service with a very professional attentative young lady Andrea thank you so much !
Google
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Greeted in reception, very friendly and helpful
Google
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Google
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Very friendly and helpful and efficient.
Google
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Alicia, was first class in supporting me to get setup on my first self storage. Being a tradesman I am thrilled to have storage and love the fact screwfix is nxt door which is kinda my 2nrd home. Please ensure Alicia gets recognised for her customer service.
Google
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Great value, Jay very helpful on my second time here.
Google
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Amazing service amazing staff very clean very helpful
Google
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Alex, Andrea and Madison were great very helpful and informative
Google
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Google
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Excellent! Super helpful staff. Really good. Would definitely store items here again
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG
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