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  4. Eastbourne - Lottbridge Drove
  5. Shurgard Eastbourne - Lottbridge Drove customer reviews

Shurgard Eastbourne - Lottbridge Drove customer reviews

Birch Road Eastbourne BN23 6PD
0132 3749 222
Office: open until 17.30
Access: open until 21.00

Eastbourne - Lottbridge Drove

Customer reviews Review Policy

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(4.8) based on 62 reviews
Date
Platform
Rating
Feedback
Darrell Huntly 28-10-2026
Google
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Great security, easy access, decently long hours to get to your unit.
Place is clean and fresh. They also have a toilet.
The interaction I have had with three different members of staff has been positive, nice friendly and helpful.
The rooms are airy and have a light that stays on, a nice improvement from my previous experience elsewhere.
Darren Cousens 28-10-2026
Google
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Jamie Askew 26-10-2026
Google
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Andrea and jay great customer service
lucas Jullian 19-10-2026
Google
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Very nice building and great to find what we need
Lorraine Norman 19-10-2026
Google
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Andrea was fantastic at helping out with my move.
Sharon Barrett 19-10-2026
Google
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Andrea and jay are so lovely. They made our move in such a joy
Lee Bassett 16-10-2026
Google
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Both Andrea & Jay were very friendly and helpful, and went out of their way to support me in finding the right size room, in a great location by the lift. The rooms are very good, at a decent price and the hours are helpful too.
Marius-Daniel Vasiliu 15-10-2026
Google
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Jay was so helpful with my transfer
Simon Neale 14-10-2026
Google
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Wonderful facility - secure, clean and easily accessible - the staff were all very friendly and helpful and in particular a big thank you to Andrea who was extremely helpful
Paul Ishi-Smith 14-10-2026
Google
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Excellent service from Andrea
Darren Brett 13-10-2026
Google
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Friendly staff who was able to deal with my enquiry for a new booking with ease. Also provided loads of additional information about access, review periods and payment etc.
Helena Morewood 13-10-2026
Google
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Brilliant clean storage . The staff always helpful and kind . Alex who helped us today to check out was one of the many, very service minded people working there .
Richard Grout 12-10-2026
Google
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Good experience. Very helpful staff
Kevin Sanchez Hernández 12-10-2026
Google
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Jay is friendly and helpful
Daniel Rivera 12-10-2026
Google
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Great service from andrea and jenn
Sonaya Croft 12-10-2026
Google
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Great customer service from jay
Andrew Lee 09-10-2026
Google
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Great customer service, really easy to deal with.
Peter Daigneault 08-10-2026
Google
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Very good service .
We are storing here while we are in the process of moving
house !
Kendall 05-10-2026
Google
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Brilliant service .100% rating. Great company
MJ Lloyd 02-10-2026
Google
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Alex and the team were super helpful
Anakarina Rothe 01-10-2026
Google
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Thanks Andrew and all the lovely team.
Ailsa Sparrowhawk 30-09-2026
Google
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Staff are really helpful and once we had mastered how to operate the lifts all is good.
Carey Conway 28-09-2026
Google
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Fabulous service, really helpful team and great brand new facility
Anne-Marie Turton 28-09-2026
Google
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Great service from Andrea today - super helpful 😀
Paul Hannam 25-09-2026
Google
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Such a fantastic service from easy booking online for the unit being ready within half an hour went to the office and the staff are incredibly polite friendly and helpful. Highly recommend.
gavin baxter 23-09-2026
Google
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Great, super friendly staff. Went above and beyond helping change ownership of a work unit. Would definitely recommend
James Walton 23-09-2026
Google
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Fantastic service before during and after. Took the time to sort out exactly what we required. Couldn’t be happier.
Keshme Shah 18-09-2026
Google
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Andrea was so wonderful during my check in, made the process absolutely seamless and has been nothing but helpful throughout the whole time I used the facilities. The team at this site are exceptional and I couldn’t recommend them enough!
David Smith 18-09-2026
Google
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Excellent service, highly recommend
Paul Conway 02-09-2026
Google
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Excellent new facility, super clean and secure. And very helpful, friendly staff
Sheena Russell 02-09-2026
Google
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Excellent team . jay and jen made it so easy to find my unit
User One 01-09-2026
Google
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Jay so helpful setting up the app
Oliver Oram 24-08-2026
Google
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Very helpful team member
Jordan Brown 22-08-2026
Google
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Digital entry works flawlessly, it's clean and the staff are friendly
Oluebeube Nnamani 19-08-2026
Google
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Alex was great
Philip Allison 19-08-2026
Google
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Clean, modern, easy to access - what not could you want from a storage unit!
Carolyn Lowe 07-08-2026
Google
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Jay and Andrea soooo helpful with getting the correct unit for me
Jamie 01-08-2026
Google
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Ondrej Sedlak 28-07-2026
Google
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Many thanks to Andrea and her colleague. Both were absolutely professional, warm and friendly, and really helpful – this is exactly what I imagine perfect customer service to be like.
Ondrej
Ashley Bovill 16-07-2026
Google
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The whole team said hello when I walked in, can’t fault the service these guys give. This is the first time I’ve looked at storage and it will be the last, I won’t be go anywhere else from now on!
Daniel Bourne 16-07-2026
Google
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Great service. Awesome team Alex made a stressful situation a lot easier
Adam Merison 16-07-2026
Google
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Carole Barnes 16-07-2026
Google
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Really helpful staff with my set up. Walked through all the steps needed to set my account up and give me access to a great little lockup
Nigel Styles 16-07-2026
Google
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Team is great and will help with any problems you have
Jack K 15-07-2026
Google
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Alex was a great help explaining the different room sizes and rates. All round looks like a great facility and has given me confidence my stuff will be well kept. Thanks
Alex Stevens 15-07-2026
Google
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Dani 03-07-2026
Google
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Great modern storage facility- Jay was really helpful in helping us find exactly what we needed and showing us around
hani khaldi 12-06-2026
Google
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Thank you for Andrea’s help. She’s always happy to help and very kind to my son since he was 3 months old (now 3 years old ).
Thank you 😃
Nicky Murray 08-06-2026
Google
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Jay very helpful when fixing the app
Ryan Mayell 03-06-2026
Google
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Easy to use, all done on an app and easy to use and very secure
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of BEL ESG
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