0800 368 0420 (9.00-18.00)
Please enter a postcode or location
Please enter a postcode or location
  1. Home
  2. Shurgard locations
  3. Thames Valley
  4. Reading A33 Relief Road
  5. Shurgard Reading A33 Relief Road customer reviews
Self-Storage at Shurgard Reading A33 Relief Road

Shurgard Reading A33 Relief Road customer reviews

251, A33 Relief Road Reading RG2 0RR
Self-Storage at Shurgard Reading A33 Relief Road
0118 315 1029
Office: open until 15.00
Access: open until 21.00

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.8) based on 385 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
I went into the office of the store and spoke to Claire and Ed and they were both very, very helpful and professional.
Google
  • true
  • true
  • true
  • true
  • true
Great and Staff very friendly, perfect t
Google
  • true
  • true
  • true
  • true
  • true
Very good customer service Edward 👏 👌 👍
Google
  • true
  • true
  • true
  • true
  • true
Karen was great. Very efficient.
Google
  • true
  • true
  • true
  • true
  • true
Excellent service, the staff were very polite and friendly, the prices are affordable, and the place is super clean and tidy. Thanks very Claire
Google
  • true
  • true
  • true
  • true
  • true
Efficient team and good storage, thanks
Google
  • true
  • true
  • true
  • true
  • true
Edward at Shurgard was super helpful! He took the time to go through everything with me and answered all of my questions about the storage unit clearly and patiently. The whole process felt easy and stress-free thanks to him. Really great customer service — highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
Great experience with Karen & Ed and the Reading team. Thank you
Google
  • true
  • true
  • true
  • true
  • true
Great, helpful and friendly service from Clare at the storage space and on the phone with her colleague. Would definitely recommend
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Karen was beyond excellent and helpful.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service. Karen and one of her colleagues helped me today - similar to another review below, I had to get in touch with them after losing my partner, who had always dealt with our storage unit, and they were efficient, understanding and sensitive to my circumstances - thanks for helping me get it all sorted out.
Google
  • true
  • true
  • true
  • true
  • true
Just visited shurgard reading relief road
Claire showed me around and she was super helpful just want say a big thank you to Claire
Google
  • true
  • true
  • true
  • true
  • true
Hello Hi I'm so happy with staff and Specially Mr Edward is great and fabulous person ❤️👍
Google
  • true
  • true
  • true
  • true
  • true
Good storage unit just outside of town centre. Claire looked after us really well, showing us around and was extremely hospitable and polite. Her positive energy is very puts you at ease especially when moving stuff and all that packing. Thanks Claire!
Google
  • true
  • true
  • true
  • true
  • true
Karen was very helpful when I popped in for some information on Tuesday. Will definitely be back to book as soon as I have my moving date.
Google
  • true
  • true
  • true
  • true
  • true
Edward was very helpful and I would definitely recommend shurgard
Google
  • true
  • true
  • true
  • true
  • true
Great service!
Google
  • true
  • true
  • true
  • true
  • true
I cannot recommend Karen at Shurgard (Caversham Road Reading) highly enough. My sister recently died and she has been compassionate, kind and amazingly responsive and professional in dealing with all our queries and clearing my sister's unit. Really outstanding customer service, thank you Karen.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great service from Edward and Karen. Thanks
Google
  • true
  • true
  • true
  • true
  • true
Amazing services
Lovely staff
Was very quick and peaceful
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I would like to thank Edward, Karen, and Claire from the Shurgard Reading customer service team.
They were extremely helpful, professional, and very friendly.
They made everything clear and easy, and the whole process was smooth from start to finish.

Excellent service — thank you all!
Google
  • true
  • true
  • true
  • true
  • true
Easy access, pleasant location and helpful staff
Google
  • true
  • true
  • true
  • true
  • true
👌👌👌👌
Google
  • true
  • true
  • true
  • true
  • true
I’ve used Shurgard in Reading for a couple of years and have been extremely happy with it. Karen has supported me throughout and that’s a massive weight off my mind as I live in Dubai. The facility is secure and has very modern access. I would highly recommend.
Google
  • true
  • true
  • true
  • true
  • true
Skender was excellent in helping me sort my issue
Google
  • true
  • true
  • true
  • true
  • true
It’s quite convenient as it is not far from town. And the safety system are quite strict, every door need to be unlocked. Overall shurgard is a good choice if you’re looking for storage space.
Google
  • true
  • true
  • true
  • true
  • true
Karen and swindon were very accommodating and lovely people to approach.
Google
  • true
  • true
  • true
  • true
  • true
Great storage facility, seamless move in and move out system. The app always works and I had a good experience with the management team!!
Google
  • true
  • true
  • true
  • true
  • true
Karen was fantastic in helping me resolve a mistake I’d made.
The service was excellent and I would use Shurgard again.
Google
  • true
  • true
  • true
  • true
  • true
Amazing and swift customer service. He answered all my questions was attentive and friendly. Great service!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Karen and Josh were extremely helpful during the whole process.
It was quick, easy and very efficient.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Secure and affordable storage lockers with helpful and friendly staff! Very accommodating!
Google
  • true
  • true
  • true
  • true
  • true
Perfect place for storage. There’s a variety of sqft options to choose from to suit your needs. The Shurgard team made signing up very quick and easy and I was able to get my stuff stored on the day of signing up. Access hours to the storage are also very convenient 7am-9pm. Staff were very attentive with any questions and help that I needed. Karen in particular helped me with a misunderstanding on my part and my problem was sorted promptly. Definitely will be using this again next summer as it’s perfect to students - very close to UOR.
Google
  • true
  • true
  • true
  • true
  • true
Huge thanks to Karen for helping me downsize to a smaller unit. I felt well informed and received a tailored service. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I was served by Mani who was very friendly and very helpful regarding how everything worked. He also asked me if I had any questions at the end which I liked, although as he had explained everything so well I didn't actually have any questions. The facility itself is great, and just what I needed during my house move. Would definitely recommend.
Google
  • true
  • true
  • true
  • true
  • true
Absolutely great and friendly service!
Google
  • true
  • true
  • true
  • true
  • true
Great service - very easy to use and access
Google
  • true
  • true
  • true
  • true
  • true
Karen was fantastic
5 stars 😁
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
What a treasure Reading Shurguard has in Nommy. He has always been very friendly and helpful but today he was a huge help when I lost the key to my unit. I was very happy with my storage unit here and will come back next time I have stuff to store.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
facebooktwitteryoutubepinterestlinkedin
Self-storage at Shurgard
Storage locations
About self-storage
Moving boxes
About Shurgard
The Shurgard Blog
Contact
Insurance
Investor relations
Property development
Careers
facebooktwitteryoutubepinterestlinkedin
FAQs | Legal | Privacy & Cookies Policy |
© 2026 Shurgard Self Storage. All rights reserved.