aryan samidoost
10-04-2026
Google
Absolute TOPclass service from Edward. He was incredibly helpful and patient with all my questions, and went above and beyond to assist with my reservation.
The facilities are clean, well maintained, straightforward access, with convenient long access hours. There are also plenty of trolleys available, which made life easier.
Would highly recommend.
Kestutis Rusys
31-03-2026
Google
Karen helps if here any issues.Shurgard very lucky to have Karen!!!
Vinay M
30-03-2026
Google
Good storage service
Jill Dillner
29-03-2026
Google
I called Shurgard because I couldn't open the shutter to my unit.
After speaking to him on the phone about the problem, he was along within minutes and managed to get the door open and discover the problem. He said he would speak to the maintenance team and get them to contact me to come and fix it. I am still waiting for that.
Chris was friendly, professional and very helpful.
Thank you,
Jill
jay n
26-03-2026
Google
chris, karen and claire are amazing, assets to the company, very helpful, kind and efficient service provided. thank you so much
Vesta Zemaite
26-03-2026
Google
Great service by Chris at Shurgard today! My first time using the service and Chris went through everything so clearly and swiftly. Thank you ☺️
Carl Saunders
24-03-2026
Google
I've had an excellent experience with Shurgard. Karen and the team have been incredibly helpful, always responding quickly and making sure everything went smoothly from start to finish. They really went above and beyond to help resolve my situation and made the whole process easy and stress free. I really appreciated the high level of service and would highly recommend Shurgard to anyone looking for storage solutions.
Grace Parr
18-03-2026
Google
Karen is super - very informative and answered all our questions with ease. Thank you for your help!
Aadil Mahfooz
11-03-2026
Google
Great price and really amazing service with Clara and the Reading team.
Linda
06-03-2026
Google
Thank you Edward from the Reading Office, you were amazing today and found a solution to the issue I put myself in, you were very polite and understanding- thank you again - top guy
Yassin Harraz
06-03-2026
Google
Leonardo Santoro-Fergusson
18-02-2026
Google
I went into the office of the store and spoke to Claire and Ed and they were both very, very helpful and professional.
Iain Wright
13-02-2026
Google
Great and Staff very friendly, perfect t
And Man
12-02-2026
Google
Very good customer service Edward 👏 👌 👍
Anshu Jaisinghani
12-02-2026
Google
Claire was really wonderful showing us around and answering all our questions. Really appreciate it
Charlie Wood
09-02-2026
Google
Karen was brilliant couldn't of done it with out her
Joanna Clarke
06-02-2026
Google
Karen was great. Very efficient.
Oscar Castellano Corrales
04-02-2026
Google
Excellent service, the staff were very polite and friendly, the prices are affordable, and the place is super clean and tidy. Thanks very Claire
Andrew Hinton
01-02-2026
Google
Efficient team and good storage, thanks
Gloria Mincheva
01-02-2026
Google
Edward at Shurgard was super helpful! He took the time to go through everything with me and answered all of my questions about the storage unit clearly and patiently. The whole process felt easy and stress-free thanks to him. Really great customer service — highly recommend!
Nathan Paralegals
31-01-2026
Google
Thanks Edward for no professional and attentive service in solving my issue today many thanks
Sean Masterman
30-01-2026
Google
Great experience with Karen & Ed and the Reading team. Thank you
Julia Glossop
27-01-2026
Google
Great, helpful and friendly service from Clare at the storage space and on the phone with her colleague. Would definitely recommend
Ron Hasson
26-01-2026
Google
Charlotte Keene
25-01-2026
Google
Karen was beyond excellent and helpful.
Kathryn Kirton
24-01-2026
Google
Great customer service. Karen and one of her colleagues helped me today - similar to another review below, I had to get in touch with them after losing my partner, who had always dealt with our storage unit, and they were efficient, understanding and sensitive to my circumstances - thanks for helping me get it all sorted out.
Mohammed bashir
23-01-2026
Google
Just visited shurgard reading relief road
Claire showed me around and she was super helpful just want say a big thank you to Claire
Hussain Bokhari
23-01-2026
Google
Hello Hi I'm so happy with staff and Specially Mr Edward is great and fabulous person ❤️👍
beatrice crestini
23-01-2026
Google
Good storage unit just outside of town centre. Claire looked after us really well, showing us around and was extremely hospitable and polite. Her positive energy is very puts you at ease especially when moving stuff and all that packing. Thanks Claire!
Julie
21-01-2026
Google
Karen was very helpful when I popped in for some information on Tuesday. Will definitely be back to book as soon as I have my moving date.
Ian Broddell
16-01-2026
Google
Edward was very helpful and I would definitely recommend shurgard
Gemma Day
11-01-2026
Google
Great service!
Sarah Mead
07-01-2026
Google
I cannot recommend Karen at Shurgard (Caversham Road Reading) highly enough. My sister recently died and she has been compassionate, kind and amazingly responsive and professional in dealing with all our queries and clearing my sister's unit. Really outstanding customer service, thank you Karen.
Derek Harman
23-12-2025
Google
Tim Lepp
05-12-2025
Google
Lucy Lepp
05-12-2025
Google
Great service from Edward and Karen. Thanks
Charlotte Edwards
04-12-2025
Google
Amazing services
Lovely staff
Was very quick and peaceful
LuckyAntonio
02-12-2025
Google
faisal mohammed
24-11-2025
Google
I would like to thank Edward, Karen, and Claire from the Shurgard Reading customer service team.
They were extremely helpful, professional, and very friendly.
They made everything clear and easy, and the whole process was smooth from start to finish.
Excellent service — thank you all!
Martin Dipper
21-11-2025
Google
Easy access, pleasant location and helpful staff
Konstantinos Bouros
15-11-2025
Google
Great service from Karen! Explained everything quickly and efficiently!
Ben
09-11-2025
Google
Great experience and customer service.
George.GR_UK Original
03-11-2025
Google
👌👌👌👌
Stan Rodgers
17-10-2025
Google
I’ve used Shurgard in Reading for a couple of years and have been extremely happy with it. Karen has supported me throughout and that’s a massive weight off my mind as I live in Dubai. The facility is secure and has very modern access. I would highly recommend.
Sina Bayat
17-10-2025
Google
Skender was excellent in helping me sort my issue
Cheryl Liew
25-09-2025
Google
It’s quite convenient as it is not far from town. And the safety system are quite strict, every door need to be unlocked. Overall shurgard is a good choice if you’re looking for storage space.
priyana shah
23-09-2025
Google
Karen and swindon were very accommodating and lovely people to approach.
najwa shaharun
17-09-2025
Google
Shurgard team has been very helpful and always ready to assist with matters regarding signing up and booking. Convenient for students as well. Karen was very helpful in assisting me with confirming my moving out date and what should be done when vacating the storage unit.
Farrah Q
13-09-2025
Google
Great storage facility, seamless move in and move out system. The app always works and I had a good experience with the management team!!
Jamie Sweeney
11-09-2025
Google
Karen was fantastic in helping me resolve a mistake I’d made.
The service was excellent and I would use Shurgard again.