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Google
David was very helpful and informative
Google
Richard has been an amazing help throughout both my check-in and check-out. He remembered that I would only need storage for a short period and made sure to make a note of this. When I called again to confirm my check-out and provide my written notice, he was extremely helpful and made the whole process straightforward.
His customer service, professionalism and friendliness have been 10/10. I really appreciate all of his help and the service he provided.
His customer service, professionalism and friendliness have been 10/10. I really appreciate all of his help and the service he provided.
Google
Couldn't recommend shurgard anymore! Special mention to Richard he's been a great help from start to finish, really appreciate the service he and shurgard have provided.
Google
Fantastic service and friendly staff wasn't extremely helpful.
Google
Great interaction with Reece he really helped out whilst I broke my key. Great person
Google
Great experience at Shurgard Wokingham. Thanks to David for all his assistance.
Google
Great service, was incredibly helpful and showed us around to make sure we picked the right unit and even moved us to a more convenient floor with ease.
Google
Ver good service and well kept clean and tidy facility.
Very helpful friendly staff 👍
Very helpful friendly staff 👍
Google
Reese from Wokingham branch was Very helpful . Thankyou
Google
David has been excellent. Will be using shurgard again
Google
Google
Perfect service no problems at all.
Google
Reece was Amazing very informative and professional. Very helpful.
Google
Very informative
Google
Fabulous experience. This is the first time I am using storage facilities. The experience was very streamlined and Reece was very helpful.
Google
Excellent service from Reece and Richard
Google
It was great Richard and Reese were incredibly helpful and very friendly
Google
great friendly staff Richard and Rhys
Google
Reece was very helpful. And the service was great
Google
I was looking for only a month’s storage whilst moving home when I was recommended Shurgard Storage with their £1 for the first month offer. I signed up online whilst at a coffee shop, with the process straightforward. Within a short space of time, the email came through confirming my storage unit and details to log into an app.
The app itself does everything, opens the secured gates, the access door to storage and the lifts to the different levels. The storage facility had multiple trollies available. Upon arrival to my designated locker, I took off the tag and inside was the lock I paid for during signup.
Overall, very easy to access the unit, despite only one working lift.
Had a call from David soon after, welcoming me to the unit and answering any questions I had. Genuine and friendly gentleman.
Can’t comment on long term use as I’ll only be using it for a month, but happy so far with how things are going and would recommend.
The app itself does everything, opens the secured gates, the access door to storage and the lifts to the different levels. The storage facility had multiple trollies available. Upon arrival to my designated locker, I took off the tag and inside was the lock I paid for during signup.
Overall, very easy to access the unit, despite only one working lift.
Had a call from David soon after, welcoming me to the unit and answering any questions I had. Genuine and friendly gentleman.
Can’t comment on long term use as I’ll only be using it for a month, but happy so far with how things are going and would recommend.
Google
The area where the warehouses were located was very convenient in terms of use and accessibility. Thank you to all the staff. Thankyou.
Google
Reece was so helpful and lovely to talk to!
Google
Reece was very helpful
Google
Google
Came in to purchase boxes at the weekend and was surprised to see Richard who had assisted me previously with a storage unit in Camberley and he's still offering the usual great service that I've also received in the past.
Google
Kudos to David for a great call figuring out all the bits we needed to do before move out day.
Google
Beat storage place. Used for years.
Google
Super efficient assistants, got us sorted in no time.
Google
Really impressed with David’s customer service - He helped with my questions and was super friendly and knowledgeable - A great experience from start to finish 👍
Google
I had such a great experience with David who helped me at the Shurgard storage unit in Wokingham. He was really friendly, professional, and went out of his way to make everything easy. He explained the process clearly, answered all my questions, and made sure I got the right unit for my needs. The customer service was excellent from start to finish. It’s so refreshing to deal with someone who genuinely cares about helping customers. Highly recommend!
Google
Reece was very helpful and went the extra mile and clearly very good at his job! Thank you!
Google
David and Reece, thank you for lovely friendly service!!
Google
Precise details, all on point
Google
We used ‘SureStore’, Wokingham to hold a number of items temporarily as we moved home for the first time in 50 years! The advice, help and courtesy we experienced, especially from employees Gemma and Tia, was outstanding and took a great deal of stress out of all the moving process. I would thoroughly recommend Wokingham ‘SureStore’ to anyone seeking storage facilities.
Google
Last minute move but had visited store and was assisted by Kieran. He explained the process of taking my items into storage and the easy use of the App. Amazing service and would definitely recommend
Google
Google
Great storage facility
Google
Always helpful. Easy to access. Clean.
Google
David was polite, helpful and extremely efficient. Said he would call me back to confirm changes and he did! Unlike others who’d had 6 hours to sort and hadn’t!
Great service and customer experience- thank you.
Great service and customer experience- thank you.
Google
Thank you David! You super star ⭐ you made the process of upgrading so easy and simple for us despite us having a moment of chaos!
Google
David was super friendly and helpful in answering questions about my newly rented unit.
Google
Very helpful guy.Nice spoken.He walks me through every details regarding a storage and prices.Looking forward to store my items there.
Google
Very friendly and informative gentleman, his name is Richard.I'm very happy with his service.
Google
David and Richard have been extremely helpful and just want to thank them x
Google
David and Kieran super helpful. Storage good. Clean and bright. Only issue is the lifts take ages.
Google
Google
Richard was so helpful during my move. I visited the store and was able to move my items into a unit the same day
Google
Tia and Gemma, THANK YOU!!
What I expected to be a stressful, dragged out process was made to be super straight forward! The staff here are unmatched, not many places have the help and assistance I was offered... and the brew sweetened the deal! Thank you girls! 😊
What I expected to be a stressful, dragged out process was made to be super straight forward! The staff here are unmatched, not many places have the help and assistance I was offered... and the brew sweetened the deal! Thank you girls! 😊
Google
Great service and everything was completed in a timely manner. Thank you
Google
Thanks to Kieran who assisted me when I couldn’t access my unit
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© 2026 Shurgard Self Storage. All rights reserved.