CUSTOMER REVIEWS

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(4.8) based on 398 reviews
Date
Platform
Rating
Feedback
Google
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Rob's been great, very quick and friendly. Thank you.
Google
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Rob was really helpful with our move in
Google
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Josh & Amy both very helpful in giving details so i could make a decision
Google
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Robs been great and was clear with a sense of humour also thank you
Google
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Rob has been great with my move in
Google
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We were served by dave who was very professional and helpful
Google
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Wonderfull experience and quick service, and great attitude by Josh!
Google
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Dave was a star. Sorted us out properly when in a tight spot. Great service. Really friendly. Good value.
Google
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Really easy to set up a unit, and then cancel.
I used it for 1 week to do a house more.
Promotional offer of 1 month £1 hire, small admin fee and insurance resulted in a £38 bill.
All the staff at the front desk were very friendly and helpful.
It was all nice and clean, with very easy access parking and trolleys.
I'd highly recommend them
Google
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Google
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Great storage was with them for a year while waiting to get new house very secure and never had any problems highly recommend good prices too
Google
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Best and most affordable storage unit we found. We went away for 4 months and found that this was by far the best price after comparing with 7 other companies. Easy access and great front desk customer service. Would recommend and use again!
Google
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Friendly service. All aspects explained perfectly
Google
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Great service! Would recommend
Google
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Google
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Pleasant staff , easy to set up and access
Google
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Kyle assisted us today with getting our unit ready. A++
Google
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dave helped
Google
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Excellent customer care by Dave at Oldbury
Google
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Excellent 5 star service drom Dave. Couldn’t have been more professional and friendly. So helpful. First time here but I’d definitely recommend, great price and great service.
Google
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Dave was very helpful thanks
Google
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Big Thankyou to Dave, really helped me out today great service thanks again x
Google
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Jodie
Google
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Dave has been really helpful with my moving in the unit even helped me with few boxes.
Good start!!!
Google
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Dave at Oldbury was really helpful
Google
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Best storage in town, clean, wider
Nice people's
Google
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Excellent experience
Google
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The team have been very helpful since I started using their service. From the friendly manager to Stacey who recently helped me with resolving an external issue. I am very grateful for the teams prompt responses and going the extra mile.
Google
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Returning customer, I love their units. And it turns out they give a good deal for their spaces. CCTV. Space is clean. Trolleys and lifts are available for your loads. Stacey at the reception is always a delight to help with anything I need. Definitely will keep coming back.
Google
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Stacey was helpful on my enquiries great company
Google
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I’ve been using a Shureguard self-storage facility over 2 years now and the experience is excellent from start. The staff is friendly, knowledgeable, and takes the time to walk me through the different unit sizes so I can choose exactly what I need for my Online business time to time. Thanks to Jodie and all team for support every time I visit. The entire property is secure and well-maintained, with gated access, surveillance cameras, and clean hallways that made moving in feel safe and easy.
Google
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Very helpful 5 stars
Google
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Google
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Stacey was so hopeful with my booking!!
Google
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Stacey was very helpful
Google
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Dave was very helpful . Very welcome and smiley and helpful
Google
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Great service from Dave, Stacey, Jodie and Kyle!
Google
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Dave and the team were very helpful
Google
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Excellent customer service Dave
Google
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Dave was very helpful great deals on boxes
Google
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Great storage company, Dave especially!
Google
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Google
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Dave and jodi very lovely helpful people always giving great smiles to greet
Google
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Great storage facility, Jodie is always very helpful with my parcels 😊
Google
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Dave and Jodie are very helpful. Great clean site
Google
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Very easy to access my storage unit and all my belongings were kept in a clean unit
Google
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Fantastic service and attention to all the details big and small. Manager Dave and the girls looked after me well. Highly recommended
Google
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I came back to Shurgard self storage previously lok n store when I stored my household items for 2 years.

Due to the very professional service I received from Stacy and Dave I decided to come back albeit for a much shorter time, nevertheless the service was maintained.

I would highly recommend this storage.
Google
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Clean, easy access and helpful staff. Competitively priced and very easy to setup and terminate a storage unit. David in the office sorted this when our unit was cleared and finished with. There is also a Hertz van on site to hire if required. We used this, brilliant service. Would recommend both storage unit and van hire.
Google
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Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG