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Self-Storage at Shurgard Oldbury

Shurgard Oldbury customer reviews

6 Churchbridge Oldbury B69 2AP
Self-Storage at Shurgard Oldbury
0121 468 4637
Office: open until 20.00
Access: open until 20.00

Oldbury

Customer reviews Review Policy

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(4.8) based on 506 reviews
Date
Platform
Rating
Feedback
Fatima Quadri 31-10-2026
Google
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Yousaf attended to me and was really helpful and patient. I am impressed by the service
Storage Reviewer 29-10-2026
Google
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Helpful staff, clean facility, both Shelley and Rob are brilliant.
Srinivas 28-10-2026
Google
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‘Yousaf’ is kind and polite with me throughout the process. I received professional customer service. Thanks to Shurgard Storage, Oldbury.
Astra Capable 27-10-2026
Google
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Rob has been very helpful and professional!
Renay12 Simms 26-10-2026
Google
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Great service, was very clear on what’s expected of me and rob made me feel welcome and explained how everything works.
M Azeem 25-10-2026
Google
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Thanks good service rob
Jon Whitty 24-10-2026
Google
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Jodie was great with my move in 😃
Basit Choudhry 23-10-2026
Google
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Had a very good experience. Just hired a unit here. Yousaf was exceptional throughout the process
Andrea 22-10-2026
Google
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Yousaf was excellent.
Elaine Turner 20-10-2026
Google
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I had a problem & rang up for advice but was told I needed to speak to someone in another department.
I was put through & told I needed the other department. As you can imagine I wasn't very happy.
So I rang the first department again & luckily I was connected to a different person.
I think I'm right in saying his name was Rob & he made it his goal to make sure that my problem was going to be sorted once & for all.
I can't thank him enough for what he did he was so helpful , kind & polite.
He rang me back with a solution & even emailed me too with the same information. Because I explained I'm in my mid 70's & could do with all the help I could get.
Thank you Rob , you removed my stress & made an old woman very happy.

Kind Regards
Elaine Turner
Stuart Hill 20-10-2026
Google
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Shelly and rob were great and credit to the team
Dee 19-10-2026
Google
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Five stars all around. I’ve had my business set up here for the past two years, and the service has been exceptional. Jodie, Yusuf, and Rob deserve special mention — they’re the best. Everyone friendly, reliable, and consistently go above and beyond. Highly recommend .
Nyima Tunkara 16-10-2026
Google
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Good yousaf
Mercy Quist 14-10-2026
Google
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Rob was great when I moved out.
Leilani Courtney 14-10-2026
Google
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Really good service at Shurguard today :)) Thanks Rob !
Stacey White 08-10-2026
Google
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Yousaf was a great friendly help.
stuart 06-10-2026
Google
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Very simple,fast and straightforward process.
Charlotte Forrest 06-10-2026
Google
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Great and easy service! Would highly recommend.
daniel paul 06-10-2026
Google
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Yousef stood out. great service would 100% recommend
Karin Plimmer 01-10-2026
Google
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Rob was a massive help today. Very happy 😊
Hash 64 29-09-2026
Google
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Rob been great will my move in !!!! Excellent service !!!!
Bernice 28-09-2026
Google
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Lovely service, £1 first month which was great. Easy to use and get started. Yousef was really helpful!
Rakesh Tripathi 27-09-2026
Google
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It was great end to end
Vee 26-09-2026
Google
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Needed to move my stuff out and cancel my contract. Yousaf was informative and helpful, quickly sorting everything.
Lawrence Ceesay 23-09-2026
Google
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Great service
michael grice 21-09-2026
Google
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Customer service was fantastic couldn't fault Yousef he was excellent
Tom Wagstaff 20-09-2026
Google
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Super easy to get set up. Yousaf on the front desk was friendly, smiley and helpful. Even early on Sunday morning.
n roye 16-09-2026
Google
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Yousaf had good customer service
Olivia Jenkins 14-09-2026
Google
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Great service, and friendly staff. Yousaf an rob were amazing with helping and being super friendly :) x
Daniel Omezi 13-09-2026
Google
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Rob is been great today
Hugh Alder 12-09-2026
Google
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Jodie was really helpful and sorted us out with a good unit at a reasonable price. Made it very easy.
Shadowline 11-09-2026
Google
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Yousuf was great and very quick to find me the correct size and good deal.
Azuzi 09-09-2026
Google
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Yousaf was very helpful.
Richard Marston 09-09-2026
Google
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Jodie at the site very helpful and informative site has a good location and easy access would recommend
Mark Moorfield 07-09-2026
Google
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Great service from Yousaf. Thank you
Andy Barfoot 07-09-2026
Google
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Been with this storage 2 years now, never any issues and always straight forward, very friendly staff. Rob was extremely efficient and friendly when sorting an larger locker
Mandy Smith 05-09-2026
Google
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5 star operation fab staff
Marylin January 04-09-2026
Google
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Yousaf was the best.Great Service!
Yashashree Gupta 04-09-2026
Google
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Rob and Yousaf have been very helpful. Thanks
itm187 03-09-2026
Google
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Rob was excellent, very welcoming and accommodating. He walked me through everything and made the whole experience seamless. Excellent customer service skills.
Zara 03-09-2026
Google
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Yousaf was great very helpful & friendly!
Suzy Levi 01-09-2026
Google
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Maria Timmins 31-08-2026
Google
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Rob was great with my transfer
Lumos Cove 31-08-2026
Google
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Rob was lovely! He has a great sense of humour, shared all the information I needed to know, showed me around, and explained the payment plan in detail. You don’t get that level of great customer service in many places anymore, so it was really refreshing to feel so welcomed. Thank you, Rob, for making the experience so pleasant
Subrina S 29-08-2026
Google
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Rob has been so helpful and gave us lots of information when moving in
Paul Khumalo 29-08-2026
Google
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Pleasant and friendly and informative
Neney987 S 29-08-2026
Google
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Rob has been very helpful and provided very friendly service :)
Yahya tarek Almufazer 29-08-2026
Google
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Rob has been a great help with my move in. Shout out to Rob.
Fuad Akinwunmi 24-08-2026
Google
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Rob helped amazing
Manny Singh 24-08-2026
Google
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Rob is brilliant. Amazing service definitely recommend 👍🏽
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of BEL ESG
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