CUSTOMER REVIEWS

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(4.9) based on 449 reviews
Date
Platform
Rating
Feedback
Google
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Rob was friendly and very helpful. Took us to our unit and made sure we were happy before we continued the process
Google
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Shofi was really helpful in showing me all the units and options I wanted to look at.
Google
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Amy was very helpful and lovely
Google
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Rob was fantastic and the team are amazing at Shurguard
Google
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Amy and Rob provided excellent service. Couldn't fault anything.
Google
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Amy was great to deal with and made things easy
Google
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Great service from Rob, friendly and helpful.
Google
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Amy helped us a lot and she was very brilliant and helped us get a really good deal 😌
Google
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Service was amazing.Amy was really helpful and provided me with all the information I needed.
Google
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Amy was very helpful today and very kind great assistance 👌🏻
Google
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Very good service 👏 we been there now
Google
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Shofi good staff
Google
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Shofi was great, very good and helpful induction.
Google
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Great storage unit. Lovely staff. Special thanks to Josh and the area manager who kindly donated some boxes for our aid to Ukraine. Would highly recommend.
Google
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Good service from shofi
Google
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Absolutely fabulous service, friendly staff especially Amy who has helped my mom through the complete process :)
Google
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Amy was amazing and made the process to sign up very easy and efficient
Google
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Required storage for a house move at short notice - rang a few "shysters" before finally finding somewhere reasonably priced with decent staff who were "invested" in their work. A big thank you to Amy at Shurgard for tirelessly seeking out suitable storage for our stuff. Early days, but... Would definitely recommend Shurgard for their transparency and approachable staff.
Google
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Shofi was a great man. Excellent customer service with great positive spirit.
Thank you so very much
Google
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Josh was great 😊
Google
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Rob was great and informative and very friendly. Explained everything very well and made me feel at Ease. Definitely recommend!
Google
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We found Amy very helpful and friendly. Xx
Google
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Love the space in these units and the staff am really nice and very helpful
Google
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Excellent staff - very helpful and fast service.
Cannot recommend highly enough!!
Google
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Amazing service with Amy, she took time out to go round the units and explaining how everything worked!
Google
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Highly recommend Shirgard. Shafi was helpful, knowledgeable and really kind. Thank you!
Google
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Josh was great
Google
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Top service from Joshua thank you
Google
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Excellent help, Josh was really helpful and informative and made the whole process very easy A*****
Google
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Amy from Wolverhampton well done, you are the best
Google
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Amy was brilliant.
Excellent service.
I love it.
Thank you
Google
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Shofi was professional friendly and helpful. The process to access the unit was easy. Will use again!
Google
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Rob was fantastic very helpful will recommend shurguard to anyone who needs help
Google
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Lovely team with Shofi and Rob and josh -
Great team and very personable -
Google
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Great services and as clean as a whistle
Google
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Amy was really helpful getting us the best solution for our short term needs.
Thanks again
Google
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Josh was amazing, great customer service
Google
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Rob gave me a really good deal today and made me feel very welcome I was 100% happy with his service
Google
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I used Shurgard when moving house, to temporarily store my belongings. I am very happy with how much I paid, the condition of the storage unit and how helpful and friendly all of the staff were.
They were great at explaining the process of self storage, as it was my first time using this type of service, this made me feel at ease, when moving my things into the unit and leaving them there.
I really liked that they have trolleys to help move things into the unit and everywhere felt clean and bright.
When clearing the unit, I spoke with Josh and the manager, who were both polite and very friendly.
I also had interactions with other staff, via telephone and email, who all had the same brilliant customer service and who were able to quickly resolve all of my queries.

I would recommend Shurgard to anyone and will definitely use them in the future.
Thank you ☺️
Google
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Great service at Shurgard today. Spoke with Rob over the phone and met him in person everything was smooth and simple.
Google
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ammie was very helpful and cheerful
Google
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Joshua was good
Google
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Best service given by Rob
Thank you
Google
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Rob was great. He was so very nice and easy to talk to.
Google
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Shofi was brilliant from the start. Really clear explanation of everything and answered any questions
Google
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Shofi provided excellent customer service today. Very quick and easy to obtain a cost effective storage space!
Google
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Rob, was really helpful. Topnotch service.
Google
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Rob is a Fantastic guy, covered everything and was very helpful.
Google
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Amy dealt with me when booking in, she was very helpful and knew what she was doing

Thank you
Google
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Amy was a fantastic help, very friendly and great personality