CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.9) based on 710 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Rob beens great for helping us to sign contract
Google
  • true
  • true
  • true
  • true
  • true
Shofi top guy help me with with would highly recommend
Google
  • true
  • true
  • true
  • true
  • true
Very well managed Mr shofi and professional
Google
  • true
  • true
  • true
  • true
  • true
Thank you so much Josh for all your help today! Super efficient and helpful.
Google
  • true
  • true
  • true
  • true
  • true
Excellent services
Google
  • true
  • true
  • true
  • true
  • true
Rob gave great service
Google
  • true
  • true
  • true
  • true
  • true
Josh at self storage was polite and courteous and got us out of a stick situation. Highly recommended
Google
  • true
  • true
  • true
  • true
  • true
I spoke to Rob in Wolverhampton, who was incredibly helpful in trying to locate a smaller storage unit in Kensington, should I decide to stay after my move out day later this week.
Google
  • true
  • true
  • true
  • true
  • true
Excellent, very helpful and clear, thanks Shofi.
Google
  • true
  • true
  • true
  • true
  • true
Very happy with the service, and would like to thank Josh for showing around and answering all the questions. Amazing!
Google
  • true
  • true
  • true
  • true
  • true
Brilliant service from josh really friendly and helpful
Google
  • true
  • true
  • true
  • true
  • true
Shofi is extremely helpful and easy to work with! Thanks
Google
  • true
  • true
  • true
  • true
  • true
Robs been great with my enquiries
Google
  • true
  • true
  • true
  • true
  • true
I had a positive experience with Josh at Shurgard Wednesfield Branch. He’s accommodating and welcoming and explained everything we need to know from storing our stuff and from extending our contract if needed. Very friendly guy. Highly recommended. 😊
Google
  • true
  • true
  • true
  • true
  • true
Amazing service from Amy, I was so lost and confused about the whole process but she massively helped and was clear and friendly throughout. Would absolutely recommend.
Google
  • true
  • true
  • true
  • true
  • true
Great service from Amy showing us around and giving different options
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from Shofi... very polite and professional
Google
  • true
  • true
  • true
  • true
  • true
Brilliant service each time, rob was excellent
Google
  • true
  • true
  • true
  • true
  • true
Great help from Rob! Great storage space, easy to use.
Google
  • true
  • true
  • true
  • true
  • true
Friendly and polite staff everything I asked for I got even man and van very helpful.
Google
  • true
  • true
  • true
  • true
  • true
Thanks Amy for great advice and showing us around and weighing up our options for storage.
Google
  • true
  • true
  • true
  • true
  • true
I would like to thank Josh, Rob, Shofi and Holly for assisting me to transfer to a more appropriate space onsite. The process was explained clearly and I was shown & offered a choice of space within my new price range. With their help and patience I was able to make a swift and safe transfer.
Google
  • true
  • true
  • true
  • true
  • true
She has been great and helpful
Google
  • true
  • true
  • true
  • true
  • true
Amy, helped me with the process of transferring storage units. It was quick, it was easy. She was friendly and knowledgeable. All team members Ihave interacted with at this location have been friendly and helpful. Happy customer!
Google
  • true
  • true
  • true
  • true
  • true
Rob was a great help today.
Google
  • true
  • true
  • true
  • true
  • true
Excellentband quick service by Josh and the team. Made the experience very pleasurable.
Google
  • true
  • true
  • true
  • true
  • true
Rob has been fantastic and well explained of the unit
Google
  • true
  • true
  • true
  • true
  • true
shofi great customer service
Google
  • true
  • true
  • true
  • true
  • true
Amy at Shurgard Self Storage was absolutely great. She was really accommodating from the start and took the time to show me around the facility before I made any decisions. I never felt rushed or pressured, which made the whole experience much more comfortable.

She explained everything clearly, answered all my questions, and made sure I was happy with the unit I chose. It’s refreshing to deal with someone so friendly and genuine. Highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
Amy has been fantastic ensuring that setup was smooth and simple, and made sure that we were very well looked after!
Google
  • true
  • true
  • true
  • true
  • true
Rob Very helpful, polite and informative
Many thanks Pauline
Google
  • true
  • true
  • true
  • true
  • true
Rob was good, very informative and helpful
Google
  • true
  • true
  • true
  • true
  • true
Josh was a great help!
Google
  • true
  • true
  • true
  • true
  • true
Josh has given me an awesome service this morning. I really appreciate.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service by Amy!
Thank you very much!
Google
  • true
  • true
  • true
  • true
  • true
Shot has been great as is Rob
Google
  • true
  • true
  • true
  • true
  • true
Downgraded to smaller unit thanks for Amy and her great help
Google
  • true
  • true
  • true
  • true
  • true
Shofi was very attentive when I arrived and completed the welcome pack showing me straight to my locker. The unit was empty, well ventilated, and spacious. The complex was very clean and tidy. With good opening hours and pretty local it gives a good rate for what you get. Would recommend
Google
  • true
  • true
  • true
  • true
  • true
I just wanted to say a big thank you to Josh for his amazing customer service, Last year when I rented a locker Josh was so helpful, kind and pleasant, I was 8 months pregnant at the time and he helped me a lot. Thank you so much Josh for going the extra mile.
Google
  • true
  • true
  • true
  • true
  • true
First time coming to the self storage and my experience with Amy was very helpful and clear.
Google
  • true
  • true
  • true
  • true
  • true
Great place, good space & Josh helped me with any questions or worries I had!
Google
  • true
  • true
  • true
  • true
  • true
Purchased another unit with them. Amy was very helpful with me and I got everything explained clearly. Thanks
highly recommended
Google
  • true
  • true
  • true
  • true
  • true
Amy was amazing. Informative, no faffing around. All signed up and ready to go!! The place was clean and fresh also.
Google
  • true
  • true
  • true
  • true
  • true
Good experience. Josh was very helpful. Thanks
Google
  • true
  • true
  • true
  • true
  • true
Amy was brilliant and very factual about the unit process and explained everything to me in depth
Google
  • true
  • true
  • true
  • true
  • true
Absolutely smashing service, Josh was amazing, extremely helpful and friendly. Would recommend to anyone.
Google
  • true
  • true
  • true
  • true
  • true
Josh was very pleasant and helpful! Made the daunting idea of moving less so
Google
  • true
  • true
  • true
  • true
  • true
Rod was very good with the move in and happy with the service
Google
  • true
  • true
  • true
  • true
  • true
Josh has been great with the stor
Google
  • true
  • true
  • true
  • true
  • true
Fantastic


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG