CUSTOMER REVIEWS

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(4.9) based on 628 reviews
Date
Platform
Rating
Feedback
Google
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I would like to thank Josh, Rob, Shofi and Holly for assisting me to transfer to a more appropriate space onsite. The process was explained clearly and I was shown & offered a choice of space within my new price range. With their help and patience I was able to make a swift and safe transfer.
Google
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She has been great and helpful
Google
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Amy, helped me with the process of transferring storage units. It was quick, it was easy. She was friendly and knowledgeable. All team members Ihave interacted with at this location have been friendly and helpful. Happy customer!
Google
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Rob was a great help today.
Google
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Amy at Shurgard Self Storage was absolutely great. She was really accommodating from the start and took the time to show me around the facility before I made any decisions. I never felt rushed or pressured, which made the whole experience much more comfortable.

She explained everything clearly, answered all my questions, and made sure I was happy with the unit I chose. It’s refreshing to deal with someone so friendly and genuine. Highly recommend!
Google
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Amy has been fantastic ensuring that setup was smooth and simple, and made sure that we were very well looked after!
Google
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Rob Very helpful, polite and informative
Many thanks Pauline
Google
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Rob was good, very informative and helpful
Google
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Josh has given me an awesome service this morning. I really appreciate.
Google
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Great customer service by Amy!
Thank you very much!
Google
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Downgraded to smaller unit thanks for Amy and her great help
Google
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Shofi was very attentive when I arrived and completed the welcome pack showing me straight to my locker. The unit was empty, well ventilated, and spacious. The complex was very clean and tidy. With good opening hours and pretty local it gives a good rate for what you get. Would recommend
Google
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I just wanted to say a big thank you to Josh for his amazing customer service, Last year when I rented a locker Josh was so helpful, kind and pleasant, I was 8 months pregnant at the time and he helped me a lot. Thank you so much Josh for going the extra mile.
Google
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Great place, good space & Josh helped me with any questions or worries I had!
Google
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Purchased another unit with them. Amy was very helpful with me and I got everything explained clearly. Thanks
highly recommended
Google
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Amy was amazing. Informative, no faffing around. All signed up and ready to go!! The place was clean and fresh also.
Google
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Good experience. Josh was very helpful. Thanks
Google
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Amy was brilliant and very factual about the unit process and explained everything to me in depth
Google
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Absolutely smashing service, Josh was amazing, extremely helpful and friendly. Would recommend to anyone.
Google
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Josh was very pleasant and helpful! Made the daunting idea of moving less so
Google
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Rod was very good with the move in and happy with the service
Google
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Josh has been great with the stor
Google
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Fantastic
Google
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Google
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Very helpful and lovely person and I'm so happy with the service tonight
Google
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Very nice customer service advisor Josh showed the size of unit we are having thanks 👍
Google
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Excellent service from Josh, all of my questions were answered
Google
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Google
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Amy was fantastic
Google
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Amy was great today thank you
Google
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Amazing service any queries were answered by the team, used the storage for a house move, and the process was so easy, would definitely use again
Google
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Amy was very attentive and great help.
Google
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Was attended to by Shofi and he was very helpful
Google
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Amy was really helpful today
Google
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Amazing, polite, respectful, patient, friendly and professional staff.
Google
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Very professional and quality service - Rob was very helpful when I was moving out.
Google
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Rob has been really helpful with my move in
Google
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Shofi
Google
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Absolutely amazing team in Wolverhampton. Josh and Amy were exceptionally quick with their responses and just got everything sorted with ease and so quickly. Thank you really happy to be using Shurgard at Wolverhampton :)
Google
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Easy with zero drama - Amy was very helpful
Google
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Great costumer service!!
Agents name is Shofi
Google
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Good experience with Amy today 👍
Google
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Very good customer experience. Josh was very helpful and explained everything clearly. Rates very competitive too. Josh made sure I had the correct size unit for my needs. This was really useful as I have Autism.
Google
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Rob has been great with the move inn.
Google
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Absolute amazing staff member shofi. I have gone to many places but shofi is best. He is very professional , helpful and calm to explain everything. Thanks shofi
Google
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Amy was very polite, professional and explained things very simply. Excellent service
Google
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Amy was amazing helping us today with our unit xx
Google
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Excellent service, Josh was great!
Google
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Amazing service and efficiency. Thank you, josh, for all your help. 😁
Google
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Rob has been good with my inquiry