CUSTOMER REVIEWS

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(4.9) based on 838 reviews
Date
Platform
Rating
Feedback
Stephen Platt 07-10-2026
Google
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Amy was very helpful, got the storage unit sorted quickly and it was exactly what I needed
Stacy Barton 01-10-2026
Google
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Amy was amazing polite person very helpful with choosing the space I needed. I’m happy with storage and the service.
Abdul Assane 28-09-2026
Google
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Joshua was a great help when setting up the storage unit and went through the process thoroughly, making sure we were happy with everything!
sarah schofield 26-09-2026
Google
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Attended today to enquire about a storage unit. We were greeted by Joshua, who was very polite and friendly. He explained everything in detail and showed us around the building and to some storage units. He was very knowledgeable and helpful and had a very calming customer approach. We were happy with the service we received and have now rented a storage unit with Shurgard. Thank you Joshua☺️
Sarah Meachin 25-09-2026
Google
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Very quick friendly service from start to fimish, lorna explained everything we needed to know, she showed us around the facility and made sure we were happy with everything before we proceeded.
Hannah Jackson 24-09-2026
Google
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Lorna is great
Denisa Melkovs 20-09-2026
Google
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Josh was great very helpful and friendly
Sorin 17-09-2026
Google
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Excellent self-storage facility with outstanding customer service. The whole process was simple, professional and well organised. The staff were friendly, helpful and always happy to assist whenever needed. The facilities are clean, secure and easy to access, which gives you real peace of mind when storing your belongings. I’m very happy with the service and would definitely recommend Shurgard Self Storage Wolverhampton.
Lloydian Weekes 11-09-2026
Google
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Thank you Lorna, you have been such a wonderful help. Very polite and helpful.
Junior Ojimo 07-09-2026
Google
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Joshua was amazing, He really helped me when i arrived at shugard store in wolverhampton, Really Helpful and always smily and full of joy
Rupinder Singh 07-09-2026
Google
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Great customer service from Enrico! Truly knowledgeable and very understanding. Keep up the good work guys! Amazing Deal!
Mark Burrows 07-09-2026
Google
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Cheap first month. Good clean facility with easy trolly and lift access .. Impressed
Thank you
Darren Jeffs 02-09-2026
Google
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Great service and amazing staff
Arun Sikhan 01-09-2026
Google
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We met Amy at Shurgard Self Storage for self storage . Amy quite knowledgable about her work and showed us units quite quickly and explained the process in details . We highly recommend shurgard . Price also quite reasonable .
Rblxtings 29-08-2026
Google
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amazing and josh is so kind and respectful and helped us so much!
Alex Bolt 29-08-2026
Google
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I visited the store yesterday to check out the unit i ordered for my house move and was shown round and had everything explained by Amy who was extremely helpful! All the staff on site was really helpful and answered all my questions, will definitely be using this site in the future, there prices are also very competitive!
Kwame Guamah 27-08-2026
Google
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Josh is great
Darran Hughes 27-08-2026
Google
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Lorna showed me round and informed me of all the rules. I would highly recommend
I Tawiah Asare (Tawasrock) 25-08-2026
Google
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Amy was excellent
Rosie Mcintyre 22-08-2026
Google
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Josh was amazing. I got a courtesy call in the morning to see if everything was OK and to confirm a time for when I would be arriving.

When we arrived I was greeted with a smile and I was shown to my unit. Everything was fully explained and I felt happy the service. I would highly recommend.
Linda Boakye 18-08-2026
Google
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Wondeful service from lorna, thank you
summitwonder 17-08-2026
Google
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Staff member Joshua was very helpful, courteous professional and informative.
Imade Ekunwe 16-08-2026
Google
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Joshua was great and helpful
karmand Karem 15-08-2026
Google
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Very kind and helpful
Stephen Woodward 15-08-2026
Google
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Jordan Malton 14-08-2026
Google
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Dealt with Josh, very helpful 👍🏻
Nicole Phillips-Fearon 11-08-2026
Google
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Fast and great service from Joshua, thank you
Temitayo Sodipo 10-08-2026
Google
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Xan Williams 09-08-2026
Google
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Amazing service by both members of staff so helpful and accommodating to all willing to help in the most efficient and cheapest way always thinking of the customers
M Power 08-08-2026
Google
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Josh was amazing, a credit to the business.
Joshua Taylor 07-08-2026
Google
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I needed a short term storage unit josh was more than happy to help me and very professional!
ginia ginia 02-08-2026
Google
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Kellie Aston 29-07-2026
Google
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Great customer service from Lorna And Amy, thank you .
Grace Williams 28-07-2026
Google
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Highly recommend, easy and simple to use good prices
Pavraj Powar 26-07-2026
Google
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Rob was very helpful and great help!
Mikaela Camps 25-07-2026
Google
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Joshua was amazing and the unit was really good as was the service. Couldn’t ask for anything better!
libby mai 24-07-2026
Google
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lorna is great super easy to talk to and very straight forward super helpful thank you so much :)
Sariah Joye 21-07-2026
Google
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Josh went above and beyond to help me. Even though the store had already closed at 6pm, he stayed behind and helped me put all of my belongings into my storage unit. He was incredibly kind, patient and didn’t make me feel rushed at all. His help took so much stress off my shoulders, and I honestly can’t thank him enough. Customer service like this is rare, and Josh is a real credit to Shurgard. Thank you again for your kindness and for going the extra mile! This little bit of extra kindness saved me so much stress thank you again Josh
Didii oti 18-07-2026
Google
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i love it

Josh was great
Jack Edwards 16-07-2026
Google
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Great service helped transfer our information over without any issues 😌
Joan Edwards 14-07-2026
Google
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Nice company to deal with, staff very friendly and helpful, easy and quick to hire storage container..
MBI Visuals 14-07-2026
Google
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Lorna was very friendly. Very helpful, She is an asset to your company!
Dee Roberts-Molloy 12-07-2026
Google
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Exceptional service from Lorna, got our new unit in Wolverhampton, amazing customer service
Natasha Bloomer 10-07-2026
Google
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Great customer service
Akash Shaji 10-07-2026
Google
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Josh helped me with the process and was pretty helpful. Overall good service
Glambysesay 10-07-2026
Google
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Josh was amazing . He helped me out and explained things very well as someone who is a first timer at shurgard . Amazing customer service . Thank you , I will definitely be coming back again
Anuolwapo Man 09-07-2026
Google
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Amy has been very informative and help in helping us choose the right storage.
simon taylor 09-07-2026
Google
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Found Shurgard purely by accident, excellent service and very reasonable prices. Lorna handled my booking and helped with all the paperwork. Excellent customer service 👍
Nova Deb 08-07-2026
Google
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Lorna/ Loran ( sorry if I got your name wrong) was very nice and showed us a lot of storage units. She was kind and calm when solving solving an error on the system.
Michelle 07-07-2026
Google
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Josh is great, please please I need to bring the rest of my stuff please keep it open for just 5 minutes more


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of  BEL ESG