Insurance

Although we ensure all our stores are covered by the required property and liability insurance - for example, against natural disasters - you are still required to take out a separate insurance policy to cover your stored items against loss or damage..

You can choose between:

• A customised insurance policy created specifically for Shurgard customers by the insurance broker Marsh, starting from € 16. Most Shurgard customers opt for the Marsh insurance because it’s convenient, affordable, and tailored to self storage needs.
• Your own contents insurance through a third-party provider. Please check with your insurer directly, as coverage for storage units varies by company.

Insurance starts from € 16 per month. The actual premium of your insurance depends on the replacement value of the items you’re storing.

See insurance prices and coverages.

The Marsh insurance policy covers direct loss of or damage to your stored items caused by:

• Natural disasters (e.g. storm, flood, fire)
• Third-party damage (e.g. a driver hitting the building)
• Burglary following a break-in to your storage unit or the facility

In the unlikely event your storage unit is affected by one of these risks, you may claim up to the insured amount stated on your insurance certificate - provided the items were permitted for storage at Shurgard and all policy terms and conditions are met. 

More information in our Insurance Terms & Conditions.

If you have any other questions about insurance that are not included here, you can call us for free on 0800 000 1319, or call a Shurgard location near you.