CUSTOMER REVIEWS

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(5) based on 44 reviews
Date
Platform
Rating
Feedback
Google
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⭐⭐⭐⭐⭐

I honestly cannot recommend Johnathon at Shurgard Self Storage Bolton highly enough. From the moment I walked in, the level of professionalism, customer service, and genuine care was outstanding. Johnathon went above and beyond to make the entire process smooth, stress-free, and efficient.

He took the time to explain everything clearly, helped find the perfect storage solution for my needs, and made me feel valued as a customer rather than just another booking. His attention to detail, friendly attitude, and willingness to help with absolutely anything truly sets him apart.

The facility itself was spotless, secure, and extremely well organised, but it was Johnathon’s exceptional service that made the experience five-star. In today’s world it’s rare to come across someone who genuinely takes pride in their work and delivers such a high standard consistently.

If you’re looking for storage in Bolton, ask for Johnathon — absolute credit to the company. Exceptional service from start to finish.
Google
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Google
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It's great to have Shurgard in Bolton, it really helps the local community.

The facility in Bolton is very big, secure self storage units, they have loads of units available at affordable prices.

Shurgard Bolton staff Jonathan and Ashleigh are very friendly and helpful, if they have to, they will go out of their way to help. Five Stars 🌟 🌟 🌟 🌟 🌟
Google
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Staff are really helpful, efficient and explain every detail. Really easy to udnerstand and access. Highly recommend. Thanks to Jade who I spoke to over the phone and Ashleigh and Jonathan at site.
Google
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Jonathan and the team were excellent throughout. I needed to find a storage space at very short notice, and they were incredibly helpful in accommodating this straight away.

The whole process was smooth and stress-free, and I didn’t experience any issues during the time I rented the unit. The facility also felt very secure, which gave me great peace of mind.

Overall, a very positive experience! I would definitely recommend their service.
Google
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Thanks for the storage unit very helpful and great service
Google
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Very friendly staff, easy to register, fob free access, the entire site was newly built, providing decent services.
Google
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Excellent facilities and the staff on duty having been wonderful and kind in attending to me
Google
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Jonathan was very helpful! Excellent customer service, I would recommend the Shurgard storage to anyone interested
Google
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Jonathan was amazing. Friendly and patient. Helpful and listened to my needs and assisted with the changes I required.
Google
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Brand new setup with advanced management software, first-class service, and very competitive prices. Highly recommended.
Google
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Jonathan was absolutely brilliant, he explained everything to me and my partner who are moving home. He was honest and kind.
Google
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Ashleigh were very helpful and professional very friendly, she is a credit to shurgard
Google
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Ashleigh sorted me out straight away. No faff, answered all the questions, showed me around and explained everything, putting me at ease an making my decision easier. Thanku
Google
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Google
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Great experience
Google
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Jonathan was great help
Google
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Quick and easy to setup and available within minutes. A warm welcome and tour from the store manager made for a great first experience.
Google
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Friendly staff
Google
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Google
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Great visit today. Will be back. Thank you Trisha and Ashleigh
Google
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Great storage facility in Bolton. Clean, secure and easy to access which makes collections and drop-offs straightforward when helping customers move items in and out of storage. Staff were friendly and helpful. Would definitely recommend.
Google
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Ashleigh was brilliant.
She was helpful and friendly
Google
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Very friendly and helpful staff, was quick and easy to rent
Google
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Google
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Tricia was great.
Google
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Google
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Google
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Super Friendly team and great new units
Highly recommend
Google
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First experience with Shurguard Bolton.Excellent customer service from Ashleigh! :) Great price for our first year and units very high quality.
Google
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THE SERVICE WAS EXCELLENTLY DELIVERED...
NEAT....PROPERLY ARRANGED....

I WILL USE SHUGARD BOLTON 100 TIMES TO MY NEEDS..
Google
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Tricia was great I will be returning
Google
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Very good service..
Google
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Google
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Google
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Google
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5* star, what can I say!
Very informative staff, very accommodating and helpful towards offering plenty information and guidance where needed. Hats off to Jonathan, Trisha and Ashleigh for their customer service skills.
Good sized units with safe and secure access areas.
Google
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Trisha was Great and did amazing when showing me around and explaining how your shore works and. But the Prices not so great.
Google
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Trisha was amazing help and a lovely face
Google
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Tricia was amazing
Google
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Inquiry visit. Trisha and Jonathan were great the store looks amazing unfortunately no sizes I want atm but will be back next week
Google
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Came into store for a quote and to understand how the operation works with opening times. Trisha was very helpful showed me around all units available and talked me through phone access with the app. Very professional and such a lovely person.
Google
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Google
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Google
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the team at Shurgard Bolton are very helpful and made my move in smooth as possible . huge thanks to Ashleigh, Trisha, and especially Jonathan. Great service and location.
Google
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Jonathan was very helpful. Easy move and great size unit


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG