Self storage units in Norbury

Questions & answers

• Is there a cancellation fee if I don’t need the storage unit I reserved?
  No, you can always change the type or size of the reserved storage unit, or you can cancel your reservation for free. We don’t charge a cancellation fee. Call our staff at Shurgard Norbury on 0208 683 8900 and we will be happy to help you.
• Do I need to pay a security deposit when renting at Shurgard?
  No, unlike other self-storage providers, Shurgard never asks for a deposit when you rent a storage unit with us.
• Is there a minimum rental period?
  You can rent your storage unit for as short as one week. Just inform our staff about your planned move out date when you sign your contract.
• Can I buy moving boxes or packing supplies at Shurgard?
  Yes, we sell quality moving boxes and tape at any Shurgard reception office.
• Do I need to pay when I reserve a storage unit online?
  No, you only start paying when you sign your rental contract.
• What do I need to reserve a storage unit?
  To reserve a storage unit at Shurgard Norbury you only need to provide your name, e-mail and telephone number. No payment details needed to make a reservation at Shurgard.
• How do I reserve a storage unit at Shurgard Norbury?
  Simply select one of the storage units at Shurgard Norbury above to make a reservation. We only need your name, e-mail and telephone number. Alternatively call our staff at Shurgard Norbury on 0208 683 8900 and we’ll happy to help you.
• How secure is my storage unit at Shurgard?
  At Shurgard we take security seriously. All our self-storage facilities have:

  • strategically placed digital CCTV cameras
  • alarms monitored by an external security team
  • sensor lighting
  • perimeter fencing
  • secure app access
  • individual storage units with specifically designed secure locks
• How do I determine how much storage space I need?
  Try our storage finder to figure out quickly the storage size you need. Or call one of our storage experts on 0800 368 0420 and they’ll help you figure out the right storage unit.
• What can I store at Shurgard Norbury?
  You can store pretty much anything for personal and business reasons, such as furniture, clothes, sports equipment, archives and stock. There is a list of prohibited items in our Terms and Conditions. They include food and illegal, explosive, or hazardous materials.
• Who can access my storage unit?
  You are the only person who can access your storage unit. You may also authorise someone else to access your unit on your behalf.