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Self-Storage at Shurgard Norbury

Shurgard Norbury customer reviews

1264-1266 London Road Norbury SW16 4EJ
Self-Storage at Shurgard Norbury
0208 683 8900
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(4.7) based on 374 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Friendly ans informative
Google
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I had a fantastic experience with Shurgard, all thanks to the exceptional service provided by Georgia who assisted me. From the moment I first called, she was incredibly helpful, patient, and knowledgeable. She guided me through the entire process of selecting and booking a storage unit, making sure all my questions were answered and that I felt confident every step of the way.
Her professionalism and friendliness made what could have been a stressful process feel completely seamless. It’s clear she genuinely care about providing great customer service. I truly appreciated the time she took to explain the options and ensure I had everything I needed.
Thank you for making the experience so smooth and pleasant—your support made all the difference.
Google
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Very helpful lovely lady helped us georgia
Google
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Georgia was so so helpful with upgrading my unit! After a stressful morning she made things a lot calmer - even gave me some of her snacks bless her!
Google
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Great customer support from Georgia, went out of her way to help us.
Google
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Georgia did a wonderful job very clear and understood and helpful. Would definitely recommend Shurgarg.
Google
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I was dreading coming in, but Georgia was extremely helpful and without realising it calmed my nerves.
Google
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Georgia was professional, friendly and very helpful.
Google
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Thank you to Georgia for helping me set up my appointment and checking if my local branch has a storage unit. The process was really quick and efficient. :)
Google
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Georgia and Sue were great
Google
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Fabulous service Georgia.
Google
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Georgia showed me around the unit. No pressure so I took one out.
Google
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Excellent service
Georgia provided me with everything I needed to know.
Google
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Georgia was amazing very helpful.
Google
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Excellent service. Georgia was prompt in responding to all the questions I had. Thank you.
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Georgia has been very helpful and professional! Great customer service! The whole rental process has been very smooth.
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Georgia was great and helpful
Google
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Google
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We were served by Georgina in Norbury branch..
She was very good with explanations and showing around. And got a great deal
Google
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Georgia from the Shurgard Norbury branch has been an absolute pleasure to work with and made our experience with Shurgard a great one. A true asset to the company. Wishing her all the best
Google
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Many thanks Georgia, you were a great help.
Google
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Great service from Georgia, very organised storage place.
Google
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Georgia gave efficient and friendly service!
Google
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Great help from Georgia as always w
Google
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Georgia was great help
Google
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Georgia was very helpful today as she explain everything in detail and even show me option in regards to size of the lockers.
Google
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I have been using this branch for a while now Brilliant friendly service from the staff at Norbury branch, especially Sue .
They have been very understanding , helpful and accommodating whilst using them.
Thank you ☺️
Google
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I cannot stress enough how helpful and friendly the staff at Shurgard Norbury are! From reserving the storage over the phone to dealing with the Lady in person at the Norbury site- the staff were so helpful, informative and down to earth! The site itself is clean and easily accessible. Moving is so stressful, so a massive thanks to Shurgard for making at least one part of it smooth sailing! 😊
Google
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Georgia was very friendly and helped me with answering all the questions, and I had many, including completion of my booking. Definitely recommend.
Google
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Georgia and sue were super helpful and friendly!
Google
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Georgia and Sue were really helpful in helping me through getting a unit in less than 10 minutes
Google
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Georgia and Herve were wonderful and really helpful she even let me charge my phone which was nice. Thanks a million !
Google
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Thank you Georgia and Sue for your help today
Google
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WELL DONE!!! Georgia and Sue because they make a great team at Shurgard Norbury!! They are very friendly and extremely helpful in providing a well informed advice on how to utilise the unit size that has been hired. Plus they make sure the maintenance of the site is up to a very high standard!
Google
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Very friendly service, thank you Georgia and sue
Google
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Georgia was very polite and helpful. Answered all questions and got me set up easily
Google
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Very easy experience. Lovely staff & extremely helpful. Particularly Georgia. Thank you
Google
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Georgia has been very kind and patient with me since English is not my first language. He made an effort to understand me and explain everything detail by detail to me. She helped me choose the best Unit for my belongings.

Thanks so much Georgia!
Google
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Google
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Large storage in a serene environment
Google
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I had a great experience, Georgia made everything so easy. Highly recommended
Google
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Brilliant service by Georgia! She helped me pick the right size storage for my needs and find the best deal, smoothly and swiftly securing the unit and booking my drop off time👌🏻
Google
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Sue was fantastic on helping me get the right unit and went above and beyond on helping us around with knowing where we needed to go and how we worked the app. She made my experience a really lovely and enjoyable one in which she definitely needs a raise and extra holiday pay! Would definitely suggest others to use shurgard Norbury.
Google
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Sue was an absolute blessing getting everything sorted for our move out date and guiding us through everything. She has an amazing personality as well which makes you feel welcomed
Google
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Pleasure dealing with Georgina and Sue

Georgina is a Star +*******+
Google
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Me and the wife went into Shurgard and was greeted with great care and great customer support provided by Georgia and Susan. We left feeling like we got a good deal and are storage needs met. Thank you.
Google
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Great service, Georgia was very help
Google
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Staff are great. Any issues usually dealt with great professionalism from Branch manager Georgia and Senior advisor Sue. I would highly recommend anyone thinking of hiring out a storage unit to contact the team here.
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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