CUSTOMER REVIEWS
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Google
Georgia at the shop was very helpful and attentive :) First time purchasing storage boxes at a self storage place and she made it easy! Also a competitive price for actually strong boxes
Google
I came to find out how much and how can i get a storage. The lady at the desk named Georgia was an amazing help, showed me the differance between sizes of storage and perfectly explain how to acces the site and the storage. Then at the reception she cleary explain the contract and the rules. Very very helpfull and profesional service.
Google
Georgia and Sue are so helpful... the most stress free part of my epic moving journey! Thank you for all your help and kindness.
Google
This is the first time I have used a storage unit.
The variety of boxes was helpful, both medium and small which met my needs.
Also the service was great and the whole vicinity was extremely clean.
Would definitely recommend using this is as storage.
The variety of boxes was helpful, both medium and small which met my needs.
Also the service was great and the whole vicinity was extremely clean.
Would definitely recommend using this is as storage.
Google
Georgia was an absolute gem, 5 star customer service
Google
Google
Georgia (receptionist) and Sue (receptionist) They were really brilliant, thank you so much for all the help provided.
Google
Georgia was an absolute pleasure. So helpful, informative and patient. Thank you!
Google
I've been using Shurguard for a couple of years now and finally filled up my small unit, so I needed to upgrade. Georgia helped get me squared away. Unfortunately, we discovered that the larger unit I was meant to take had not been left in good condition. Georgia offered to clean it up straight away or reassign me to another unit. It was a fair bit of admin faff for her, but I was very grateful for how responsive she was. There was no debating about whether or not the unit was in good nick, only a quick swap to an even better space. Great experience.
Google
Google
Georgia was super helpful, taking time to show me a couple of different unit size options to make sure I was taking the right thing, explaining everything brilliantly with regards to process and things that have been improved like the app and entry system. Would 100% recommend you guys again, especially Georgia who was a star from start to finish. Many thanks!
Google
Google
The company are very efficient with good deals and the Branch Manager, Sue was very helpful and explained everything clearly on all aspects of owning a unit. I would have no hesitation in recommending Shurgard Norbury to anyone looking for self storage.
Google
Google
Overall, great customer service by Sue great walk through to my storage area. Highly recommended.
Google
Had a very delightful experience with Sue, Norbury's branch manager, this morning.
Very helpful, understanding, accommodating and polite went above and beyond her efforts to accommodate my needs.
Would absolutely recommend it.
Customer service is excellent.
Very helpful, understanding, accommodating and polite went above and beyond her efforts to accommodate my needs.
Would absolutely recommend it.
Customer service is excellent.
Google
Georgia was amazing at the Norbury branch. It’s really to get an awesome customer service every now and then and she was outstanding
Google
Georgia is gorgeous, a 5star performance. Sue is equally wonderful, observing efficient customer telephone service, 5 star service.
Google
Popped in to Norbury's branch this afternoon and was greeted by a polite and friendly receptionist Georgia, very knowledgeable and helpful.
Would recommend for all your storage needs.
Oscar L
Would recommend for all your storage needs.
Oscar L
Google
Georgia and Sue were super helpful and the booking process was really simple and easy.
Google
Spoke with Sue who was a huge help and really made the rental process extremely simple and easy.
Google
James was really helpful and friendly
Google
James was amazing! So so helpful.
Google
James and Sue were amazing, they have been very helpful to us today
Google
james was amazing and really helpful
he’s the best
he’s the best
Google
Google
I had a fantastic experience with Shurgard, all thanks to the exceptional service provided by Georgia who assisted me. From the moment I first called, she was incredibly helpful, patient, and knowledgeable. She guided me through the entire process of selecting and booking a storage unit, making sure all my questions were answered and that I felt confident every step of the way.
Her professionalism and friendliness made what could have been a stressful process feel completely seamless. It’s clear she genuinely care about providing great customer service. I truly appreciated the time she took to explain the options and ensure I had everything I needed.
Thank you for making the experience so smooth and pleasant—your support made all the difference.
Her professionalism and friendliness made what could have been a stressful process feel completely seamless. It’s clear she genuinely care about providing great customer service. I truly appreciated the time she took to explain the options and ensure I had everything I needed.
Thank you for making the experience so smooth and pleasant—your support made all the difference.
Google
Very helpful lovely lady helped us georgia
Google
Georgia was so so helpful with upgrading my unit! After a stressful morning she made things a lot calmer - even gave me some of her snacks bless her!
Google
Great customer support from Georgia, went out of her way to help us.
Google
Georgia did a wonderful job very clear and understood and helpful. Would definitely recommend Shurgarg.
Google
I was dreading coming in, but Georgia was extremely helpful and without realising it calmed my nerves.
Google
Thank you to Georgia for helping me set up my appointment and checking if my local branch has a storage unit. The process was really quick and efficient. :)
Google
Georgia and Sue were great
Google
Fabulous service Georgia.
Google
Georgia showed me around the unit. No pressure so I took one out.
Google
Excellent service
Georgia provided me with everything I needed to know.
Georgia provided me with everything I needed to know.
Google
Excellent service. Georgia was prompt in responding to all the questions I had. Thank you.
Google
Georgia has been very helpful and professional! Great customer service! The whole rental process has been very smooth.
Google
Georgia was great and helpful
Google
Google
We were served by Georgina in Norbury branch..
She was very good with explanations and showing around. And got a great deal
She was very good with explanations and showing around. And got a great deal
Google
Georgia from the Shurgard Norbury branch has been an absolute pleasure to work with and made our experience with Shurgard a great one. A true asset to the company. Wishing her all the best
Google
Great service from Georgia, very organised storage place.
Google
Georgia gave efficient and friendly service!
Google
Georgia was great help
Google
Georgia was very helpful today as she explain everything in detail and even show me option in regards to size of the lockers.
Google
I have been using this branch for a while now Brilliant friendly service from the staff at Norbury branch, especially Sue .
They have been very understanding , helpful and accommodating whilst using them.
Thank you ☺️
They have been very understanding , helpful and accommodating whilst using them.
Thank you ☺️
Google
I cannot stress enough how helpful and friendly the staff at Shurgard Norbury are! From reserving the storage over the phone to dealing with the Lady in person at the Norbury site- the staff were so helpful, informative and down to earth! The site itself is clean and easily accessible. Moving is so stressful, so a massive thanks to Shurgard for making at least one part of it smooth sailing! 😊
Google
Georgia was very friendly and helped me with answering all the questions, and I had many, including completion of my booking. Definitely recommend.
