Storage units for rent at Shurgard Ghent Oostakker

Questions & answers

• How much space do I need to store my archives?
  Our size calculator is an easy tool to figure out how much space you need to store your archives. Also, have a look at our other size help tools. Or call one of our storage experts and we'll gladly help you figure out the right storage size. 
• What if I reserve a storage unit and I change my mind?
  You can always change the type or size of the reserved storage unit, or you can cancel your reservation for free. Call our Shurgard staff and we will be happy to help you.
• Do I need to pay a deposit when renting a storage unit at Shurgard?
  No, unlike other self-storage providers, Shurgard never asks for a deposit when you rent a storage unit with us.
• Does Shurgard have direct access storage units?
  Yes, all our storage locations in Belgium have direct access units. You can drive your vehicle directly to the door of your storage unit to make loading and unloading easy.
• How do I reach Shurgard Ghent Oostakker by car?
  Take exit Ghent-Zeehaven from the E17 and follow the R4. Then take exit Oostakker. Shurgard is 500 metres from the Lochristi exit.
• Are there any other costs I need to pay when renting a storage unit at Shurgard?
  Below are the only extra costs you may need to pay:

  • One-off admin fee of € 20: this amount is only applicable when you sign your first contract with us. Returning customers don't need to pay this fee.
  • Insurance: for your own protection, you’ll need to get goods coverage for the belongings that you store with us. You can opt for a customised goods coverage policy starting at € 16 per month.
  • Lock: to guarantee no one else can access your storage unit, you will need to buy a lock designed to fit a Shurgard storage unit at € 14,90. You can re-use this lock when you rent another storage unit at any Shurgard facility.
• What is the advantage of storage units located on the ground floor?
  With units on the ground floor, you don’t have to use a lift to transport your belongings from your vehicle to your storage unit. This is especially convenient if you need to frequently store heavy or bulky items.
• Is there a minimum rental period?
  You can rent your storage unit for an initial period of one month. After this period, your contract will automatically be renewed on a monthly basis.
• Do I need to pay when reserving a storage unit?
  No, you only start paying when you sign your rental contract.
• What is included in the rental price of my storage unit?
  The price of your unit includes:

  • Convenient access hours
  • Sole access to your storage unit
  • Free parking at the facility
  • Free use of our trolleys to load and unload
  • Expert advice on-site or on the phone
  • Handy and secure Shurgard app
• How secure is my storage unit at Shurgard?
  At Shurgard we take security seriously. All our self-storage facilities have:

  • strategically placed digital CCTV cameras
  • alarms monitored by an external security team
  • sensor lighting
  • perimeter fencing
  • PIN coded electronic gates
  • individual storage units with specifically designed secure locks
  • app access
  • personal key and lock
  • ID verification for new customers
• How do I determine what storage size I need?
  Try our storage finder or our size calculator to figure out what size you need. Or call one of our storage experts on 0800 500 08 and they’ll help you figure out the right unit size for you.
• What can I store at Shurgard?
  Pretty much anything for personal and business reasons, such as furniture, clothes, sports equipment, archives and stock. There is a list of prohibited items in our Terms and Conditions. They include food and illegal, explosive, or hazardous materials.
• Who can access my storage unit?
  You are the only person who can access your storage unit. You may also authorise someone else to access your unit on your behalf.
• What if the storage unit I reserved is too small or too big?
  Not to worry, you can always change the type or size of the reserved storage unit, or you can cancel your reservation for free. Call our staff and we will be happy to help you.